211 PEI: THE ISLAND'S TRUSTED COMMUNITY NAVIGATION SERVICE
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Consumer Protection and Regulation
Resources for accessing appeals processes, regulatory information, consumer directories, advocacy services, and tools for reporting fraud, scams, or public concerns. This includes support for issues related to transportation, health, environment, rental housing, employment standards, and more.
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Handles reports regarding environmental situations witnessed at restaurants, retailers, child care facilities, or elsewhere that have the potential to cause injury or illness.
Hazards may include:
Hazards may include:
- Exposure to untreated sewage
- Exposure to rodents
- Consuming contaminated water or food
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Provides online resources to help employees and employers understand their rights and responsibilities under the Employment Standards Act and Youth Employment Act. Includes information about:
- Wages and work hours
- Special leave
- Human rights
- Sexual harassment
- Workplace safety
- Violations of the Acts
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Helps consumers to reduce amount of unwanted calls to home, mobile, fax and VoIP numbers. Includes:
- Register online a number
- Check if a number is already registered
- File a complaint about a call that violated one of the Unsolicited Telecommunications Rules
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Office of the Ombudsperson Provided by: Legislative Assembly of PEI
Provides impartial and independent investigations into complaints from citizens against public sector bodies. The Ombudsperson evaluates the fairness of process, treatment, and decision-making by public agencies.
Complaints can be made about decisions, recommendations (including those made to a Minister) that are made, and acts that were done or omitted to be done by the following groups:
Complaints can be made about decisions, recommendations (including those made to a Minister) that are made, and acts that were done or omitted to be done by the following groups:
- Boards, commissions, associations, and other bodies if:
- All members are appointed by an Act or by an order of Cabinet
- All members are public officers or servants of the Government or are directly or indirectly responsible to the Government
- Health PEI
- Municipalities
- Council members (including allegations of conflict of interest or contravention of a code of conduct)
- Board members
- Officers and employees of the Government
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Ombudsman at Canada Post Provided by: Canada Post
Independently investigates complaints that haven't been resolved by Canada Post. The Ombudsman is the final appeal authority for these complaints and the investigation is done in a fair, unbiased, and confidential manner.
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Provides information, guidance and dispute resolution about:
- Level of service provided by railway companies to shippers
- Rail noise and vibration
- Railway crossings and other issues
- Help with shipper and community rights and obligations
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Provides notification from the Government of Canada about important information such as an emergency, natural disaster and civil unrest abroad to individuals who have registered.
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Website provides information about the Commission's role in regulating the auto insurance industry in PEI, including:
The Superintendent of Insurance is responsible for all other oversight or regulation of automobile insurance companies.
- Related legislation and regulations
- General information
- Links to other online resources
The Superintendent of Insurance is responsible for all other oversight or regulation of automobile insurance companies.
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Website provides information about the Commission's role in regulating the electricity industry in PEI, including:
The Commission's regulatory powers are derived from the Electric Power Act.
- Related legislation and regulations
- General information
- Recent Utility Orders
The Commission's regulatory powers are derived from the Electric Power Act.
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Website provides information about lands protection regulation in PEI, including:
The Commission is responsible for the general administration of the PEI Lands Protection Act, including making recommendations to government on applications for land purchases governed by the Act, monitoring the land holdings of large land owners and enforcing the Act.
- Related legislation and regulations
- General information
- Online search for Lands Protection Orders
The Commission is responsible for the general administration of the PEI Lands Protection Act, including making recommendations to government on applications for land purchases governed by the Act, monitoring the land holdings of large land owners and enforcing the Act.
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- Disaster / Extreme Weather
- Dental and Pharmacare
- Education and Training
- Family and Children Financial Assistance
- Financial Assistance for Indigenous Peoples
- Financial Assistance for Older Adults
- Financial Assistance for People with Disabilities
- Government Benefits
- Health Expense and Medical Equipment
- Home Purchase and Rental Support
- Home Renovation and Repair Assistance
- Medical Transportation Assistance
- Money Management and Tax Supports
- Recreation
- Utilities
- Veterans Financial Assistance
- Workers Financial Assistance
- Camps, Classes and Social Events
- Child and Youth
- Dental
- Find a Health Professional
- Health Condition Organizations
- Health Support Groups
- Home Supports and Long Term Care
- Hospitals and Walk-ins
- Immunizations, Medical Records, Screenings and Tests
- Medical Equipment and Specialized Needs
- Medical Expense Assistance
- Medical Transportation
- Navigation and Health Helplines
- Older Adults
- Respite, Hospice and Palliative Care
- Sexual Health
- Women, Pregnancy and Postnatal
We acknowledge that the land on which we learn, live and work is the traditional unceded territory of the Mi’kmaq people of Epekwitk, represented by the Abegweit First Nation and Lennox Island First Nation.