Helplines

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Want to find out more about helplines? Contact 211 PEI. We are here for you 24/7/365 with free interpretation in 240+ languages.

Below is a list to get you started.

911

Call 9-1-1 to report a medical emergency, fire or crime. Available 24/7 with interpretation service.

Dial: 911

Website: 911

811

Registered nurses are available 24/7 to answer your health questions, determine whether you require urgent or non-urgent medical attention and provide guidance about health services available in PEI. Those who are hearing impaired can call 7-1-1 to be connected with 811 services.

Dial: 811

Toll-free: 1-866-770-7724 (if phone carrier does not connect to 811)

Website: 811

Mental Health & Addictions Access Line

Confidential crisis support for mental health and addictions. Speak with a mental health professional (registered nurse or social worker) 24/7, who will assess the situation, help problem solve, and connect callers to appropriate care as needed.  Run by Health PEI.

Toll-free: 1-833-553-6983

988 Suicide Crisis Helpline

A national three-digit number for suicide prevention and emotional distress support for people in Canada with free access to 24/7/365, bilingual, trauma-informed, and culturally appropriate suicide prevention support by phone and text.

Call: 988

Text: 988

Website: 988

Kids Help Phone

Free, 24/7 support service for youth. Offers professional counselling, information and referrals in both English and French.

Toll-free: 1-800-668-6868

Text: 686868

Website: www.kidshelpphone.ca

Hope for Wellness Helpline

Offers immediate help 24/7 to all Indigenous peoples across Canada through telephone or online chat counselling and crisis intervention.

Toll-free: 1-855-242-3310

Website: www.hopeforwellness.ca

Indian Residential School National Crisis Line

Provides immediate and culturally appropriate counselling supports 24/7 to former Indian Residential School students who are experiencing distress.

Toll-free: 1-866-925-4419

Website: www.canada.ca/en/indigenous-services-canada

Trans Lifeline

Trans Lifeline is a grassroots hotline and microgrants non-profit organization offering direct emotional and financial support to trans people in crisis - for the trans community, by the trans community.

Toll-free: 1-877-330-6366

Website: https://translifeline.org/

Black Youth Helpline

Provides a helpline for black youth and also youth and family assessments, stay in school initiatives, parent & family support, community development conversations, and systems navigation assistance. Available daily 10am-11pm AST.

Call: 1-833-294-8650

Website: https://blackyouth.ca/

Family Violence Prevention Service (24/7 Crisis Line & Emergency Shelter Line)

Provides 24/7 violence related crisis support and operates Anderson House, a provincial emergency shelter for women, trans, and non-binary individuals and their children who are experiencing physical, emotional or sexual abuse.

Call Local Charlottetown: 902-892-0960

Toll-free in PEI: 1-800-240-9894

Text: 902-892-0960 (Daily 7am-9pm)

Website: https://fvps.ca/

Chief Mary Bernard Memorial Women’s Shelter

A shelter for women in distress, women without housing, or for young mothers who need extra support.

Local Shelter Number: 902-831-2332

Toll-free Crisis Line: 1-855-297-2332

Website: http://cmbmws.ca/

PEI Emergency Shelter Line

Individuals in urgent need of overnight shelter can call the toll-free referral hotline, available 24/7/365.

Toll-free: 1-833-220-4722

Missing Indigenous Women, Girls and 2SLGBTQI+ People Support Line

Independent, confidential, free, and national support line that is available 24/7/365.

Toll-free: 1-844-413-6649

Website: https://www.mmiwg-ffada.ca/contact/

National Overdose Response Service

Peer-operated 24/7 overdose prevention hotline that provides confidential, non-judgmental support for individuals who use drugs and their friends and family.

Toll-free: 1-888-688-6677 (24/7 Virtual Safe Consumption Site)

Toll-free: 1-844-795-6677 (24/7 Peer Wellness program line)

Text: 1-888-688-6677

Website: https://www.nors.ca/

Victims of Crime Information and Support

For those affected by crime. Emotional support is available Monday-Friday 9:30am-5:30pm AST, in English, French, Italian, Romanian, Hindi, and Urdu. Can also provide information about the Canadian criminal justice system and help find resources. Chat via website is also available.

Toll-free: 1-877-232-2610

Text: 1-613-208-0747

Website: https://crcvc.ca/how-we-help/victim-support/

BullyingCanada

Provides 24/7 support for youth, parents, coaches, and teachers Connect by phone, text or email.

Toll-free: 1-877-352-4497

Text: 1-877-352-4497

Website: www.bullyingcanada.ca

Veterans Affairs – Talk to a Mental Health Professional

Speak to a mental health professional or use online chat. Confidential and available 24/7 to Veterans, former RCMP members, their family members, and caregivers.

Toll-free: 1-800-268-7708

Website: https://www.veterans.gc.ca/en/contact-us/talk-mental-health-professional