Disaster / Extreme Weather

If a disaster/emergency occurs, a special webpage will be added to the 211 PEI website. Our community resource navigators will also be available 24/7 to provide up-to-date information on the disaster response.

Immediate Emergencies (fire, danger to life, crime, health emergency):

• Call 911

Health:

• Call 811 – Non-urgent health advice or information
• For COVID-19 specific resources, click here.

Road Conditions (Up-to-date information on road conditions and the public can report road traffic issues):

• Call 511 or visit website.

Public Safety Information and Alerts:

• PEI Public Safety Division/EMO Updates: Facebook or X
• Government of PEI: Sign-up for free email alerts
• Government of Canada – Global Affairs: Provides notification from the Government of Canada about important information such as an emergency, natural disaster and civil unrest abroad to individuals who have registered.

Police Services Updates:

• PEI RCMP: Facebook or X
• Charlottetown Police Services: Facebook or X (not actively monitored but may be used in a disaster)
• Kensington Police Service: Facebook or Instagram
• Summerside Police Services: Facebook or X

Information About Storms and Closures:

• Environment Canada
• Canadian Hurricane Centre
• CBC Storm Centre: lists business, government office, school, and community event cancellations
• CBC Social Media: Facebook, Instagram
• CFCY
• Hot 105.5
• Ocean 100
• Max 93.1
• 1 Spud FM
• English Language Public School Closures and Delays
• French Language School Closures and Delays
• Health Storm Centre: Health PEI Closures and Delays
• Government of PEI

Travel Advisories:

• Confederation Bridge
• Northumberland Ferry: Website or Facebook
• Charlottetown Airport
• 511 Road Conditions

Power Outages and Reporting:

• Summerside Electric (Summerside only): Call 902-432-1268 to report an outage or downed line. Visit website to see outage information.
• Maritime Electric (all of PEI except Summerside): Call 1-800-670-1012 to report an outage or downed line, or visit website to make a report online or check outage information.

Waste Collection:

• Island Waste Management Corporation (IWMC): Website posts updates about delays and cancellations or call 1-888-280-8111.

Fire Advisories:

• Fire Weather Index: The index establishes the risk of forest or brush fires and if there are any burn restrictions based on the current weather and other environmental factors.

Emergency Preparedness Information:

• PEI Emergency Management Organization (EMO): Website lists information to for how to prepare for different types of disasters and emergencies.
• Canadian Red Cross: Website has information about how businesses and individuals can prepare for emergencies and disasters, including generator safety.
• Government of Canada: General information for how to prepare for emergencies.
• Government of PEI: Extreme Weather Safety
• Government of PEI: Food Safety and Drinking Water Safety
• FireSmart: Website has information to help the public understand and mitigate wildfire risks around their homes and on their property.

Storm Shelters:

• During a disaster, municipalities will make an announcement if they are opening a comfort centre (also known as reception centres or storm shelters). The Government of PEI has a searchable database of centres located PEI.

Wellness Checks:

• A home visit can be requested by police or RCMP if you are concerned about a friend or family members’ health or safety. Wellness checks are for non-emergency situations. If an emergency, dial 9-1-1.
• RCMP: East Prince 902-436-9300, West Prince 902-853-9300, Kings County 902-687-9300, Queens County 902-368-9300
• Charlottetown Police: 902-629-4172
• Kensington Police: 902-836-4499

Emergency Response Programs:

• Canadian Red Cross – PEI Branch: Emergency and Disaster Services (hyperlink program name to 211 PEI record) helps people affected by emergencies and disasters - situations ranging from house fires to floods and evacuations. Basic needs assistance provided in the first 72 hours after an emergency. 
• Canadian Red Cross – PEI Branch: Restoring Family Links helps people in Canada re-establish contact with immediate family members internationally after separation due to armed conflict, natural disasters, migration and other humanitarian crises.