Canadian Radio-television and Telecommunications Commission

Handles specific complaints about television, internet, phone telemarketing and spam. Includes:

• Mobile (Cellular) Phone: Accessibility, quality of service, telemarketers, political robo calls, misleading or aggressive telemarketers, billing errors, roaming charges.
• Home Phone: Accessibility, quality of service (porting number when changing provider, unavailable service, service not delivered as promised), disconnection fees, overbilling , rate increases, poor customer service, contract terms and conditions not being met.
• TV: Accessibility, excessively loud TV commercials, being charged for paper bills, equipment (not including PVR's, digital boxes, and remote controls), programming (available channels, signal substitution)
• Internet: Accessibility, internet not available, slow internet speeds

Helps consumers to reduce amount of unwanted calls to home, mobile, fax and VoIP numbers. Includes:

• Register online a number
• Check if a number is already registered
• File a complaint about a call that violated one of the Unsolicited Telecommunications Rules