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Ombudsman at Canada Post

Provided by: Canada Post
Legal
Independently investigates complaints that haven't been resolved by Canada Post. The Ombudsman is the final appeal authority for these complaints and the investigation is done in a fair, unbiased, and confidential manner.
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Service Description

Independently investigates complaints that haven't been resolved by Canada Post. The Ombudsman is the final appeal authority for these complaints and the investigation is done in a fair, unbiased, and confidential manner.
Products specifications
Eligibility:Open to all
Fees:No fees
How to Access:Canada Post must have first investigated and closed your ticket (contact Canada Post for ticket number). Complaints to the Ombudsman can be sent via online form, fax, or mail using a printable form.
Documents Required:Completed Appeal Form
Language:English
Website:https://www.canadapost.ca/ombudsman/
Coverage Area:Kanata / Canada

Office of the Ombudsman

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