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Picture of Railway, Rail Shipper and Community Help Line - AKA: Submit a Rail Complaint

Railway, Rail Shipper and Community Help Line

AKA: Submit a Rail Complaint

Provided by: Government of Canada - Canadian Transportation Agency - AKA: CTA

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Provides information, guidance and dispute resolution about:

Level of service provided by railway companies to shippers
Rail noise and vibration
Railway crossings and other issues
Help with shipper and community rights and obligations

Call for pricing

Service Description

Provides information, guidance and dispute resolution about:

Level of service provided by railway companies to shippers
Rail noise and vibration
Railway crossings and other issues
Help with shipper and community rights and obligations

Program Information
Service Locations & Contact Info

Products specifications

Description:	Provides information, guidance and dispute resolution about: Level of service provided by railway companies to shippers Rail noise and vibration Railway crossings and other issues Help with shipper and community rights and obligations
Eligibility:	Open to all
Fees:	No fees
How to Access:	Call
Documents Required:	Not applicable
Language:	English * French
Website:	https://otc-cta.gc.ca/eng/railway-rail-shipper-and-community-help-line
Coverage Area:	Kanata / Canada
Program Hours:	AST phone hours

Canadian Transportation Agency- AKA: CTA

60 Laval Street, Unit 01, Gatineau, QC J8X 3G9
Coverage Area: Kanata / Canada
Accessibility: Wheelchair accessible
Mon: 9am - 9pm
Tue: 9am - 9pm
Wed: 9am - 9pm
Thu: 9am - 9pm
Fri: 9am - 9pm
AST hours
info@otc-cta.gc.ca

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