Office of the Ombudsperson

Provided by: Legislative Assembly of PEI

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Provides impartial and independent investigations into complaints from citizens against public sector bodies. The Ombudsperson evaluates the fairness of process, treatment, and decision-making by public agencies.

Complaints can be made about decisions, recommendations (including those made to a Minister) that are made, and acts that were done or omitted to be done by the following groups:

Boards, commissions, associations, and other bodies if:
- All members are appointed by an Act or by an order of Cabinet
- All members are public officers or servants of the Government or are directly or indirectly responsible to the Government
Health PEI
Municipalities
Council members (including allegations of conflict of interest or contravention of a code of conduct)
Board members
Officers and employees of the Government

See website for details about complaints that cannot be accepted.

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Service Description

Boards, commissions, associations, and other bodies if:
- All members are appointed by an Act or by an order of Cabinet
- All members are public officers or servants of the Government or are directly or indirectly responsible to the Government
Health PEI
Municipalities
Council members (including allegations of conflict of interest or contravention of a code of conduct)
Board members
Officers and employees of the Government

See website for details about complaints that cannot be accepted.

Program Information
Service Locations & Contact Info

Products specifications

Description:	Provides impartial and independent investigations into complaints from citizens against public sector bodies. The Ombudsperson evaluates the fairness of process, treatment, and decision-making by public agencies. Complaints can be made about decisions, recommendations (including those made to a Minister) that are made, and acts that were done or omitted to be done by the following groups: Boards, commissions, associations, and other bodies if: All members are appointed by an Act or by an order of Cabinet All members are public officers or servants of the Government or are directly or indirectly responsible to the Government Health PEI Municipalities Council members (including allegations of conflict of interest or contravention of a code of conduct) Board members Officers and employees of the Government See website for details about complaints that cannot be accepted.
Eligibility:	Open to all
Fees:	No fees
How to Access:	The complaint must first try to be resolved through the organization's internal complaint/appeal process. If no resolution, call or email the Ombudsperson for steps to begin complaint process.
Documents Required:	Documents associated with the complaint
Language:	English * French
Website:	https://ombudspei.ca/
Coverage Area:	Epekwitk / Prince Edward Island

OmbudsPEI

149 Kent Street, Unit 301, Charlottetown, PE C1A 1N5
Coverage Area: Epekwitk / Prince Edward Island
Accessibility: Wheelchair accessible with elevator * To enter the entrance door, call to get an assistance
Mon: 8:30am - 4:30pm
Tue: 8:30am - 4:30pm
Wed: 8:30am - 4:30pm
Thu: 8:30am - 4:30pm
Fri: 8:30am - 4:30pm
contactus@ombudspei.ca

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Office of the Ombudsperson

Service Description

OmbudsPEI

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Mon:	8:30am - 4:30pm
Tue:	8:30am - 4:30pm
Wed:	8:30am - 4:30pm
Thu:	8:30am - 4:30pm
Fri:	8:30am - 4:30pm