Government Benefits

Provides free insulation to eligible applicants. Access PEI connects homeowners with contractors who will install the insulation.

Application availability may vary. Please visit the website for the most current status.

Note: Households who have already applied for a free heat pump do not need to apply; staff will be in contact to help with updates to the application.

• Filing a return
• Making a payment
• Changing your return
• Registering a formal dispute
• Changing your address
• Calculating your family benefits
• Getting direct deposit
• Receiving online mail

An online form that allows the public to contact Service Canada to request a phone call, book an appointment or apply for a Social Insurance Number.

Phone calls can be requested for questions about:

• Employment Insurance (EI)
• Canada Pension Plan (CPP) / Canada Pension Plan Disability
• Old Age Security (OAS)
• Guaranteed Income Supplement (GIS)
• Veterans Affairs Canada services
• Social Insurance Number (SIN) information
• Ukraine immigration measures: financial assistance
• Record of employment on the web (ROE web)
• Canadian Dental Care Plan (CDCP)
• Canada Disability Benefits (CDB)

Service Canada will respond within two business days by phone. If a request cannot be completed by phone, you will be offered an in-person appointment at a Service Canada Centre.

Appointments can be booked at a Service Canada location for:

• Biometrics Collections
• Passport Services

Apply online for a Social Insurance number.

Provides up to 26 weeks of financial assistance for individuals who cannot work for medical reasons. The benefits pay 55% of earnings up to a maximum weekly amount.

Provides income support benefits to individuals who lose their jobs through no fault of their own (ex: shortage of work, seasonal, or mass lay-offs) and are available for and able to work but cannot find a job.

Generally the basic rate is calculated at 55% of average insurable weekly earnings, up to a maximum amount. EI can be paid out from 14 weeks to a maximum of 45 weeks, depending on the regional unemployment rate.

Applications are to be made as soon as employment stops, even if the Record of Employment (ROE) has not been received. Benefits may be lost if the claim is submitted more than four weeks after the last day of work.

In most cases, individuals who quit their job due to a refusal to comply with their employer's mandatory COVID-19 vaccination policy will not be eligible for EI benefits. See website for list of exceptions.

• A maximum of 15 weeks of EI maternity benefits is available
• Benefits can be paid as early as 12 weeks before the expected date of birth and not more than 17 weeks after the due date
• The weekly benefit rate is 55% of the claimant's average weekly insurable earnings up to a maximum amount
• Individual claiming maternity benefits may be able to also claim parental benefits

• Standard Parental Benefits:
  • Can be paid for a maximum of 40 weeks and shared by parents but one parent cannot receive more than 35 weeks
  • Must be claimed within a 52 week period (12 months) after the week the child was born or placed for the purpose of adoption
  • The weekly benefit rate is 55% of the claimant's average weekly insurable earnings up to a maximum amount
• Extended Parental Benefits:
  • Can be paid for a maximum of 69 weeks and shared by parents but one parent cannot claim more than 61 weeks
  • Must be claimed within a 78-week period (18 months) after the week the child was born or placed for the purpose of adoption
  • The benefit rate is 33% of the claimant's average weekly insurable earnings up to a maximum amount

• Family Caregiver Benefit for Children: Providing care to a critically ill or injured person under 18 years (maximum weeks payable up to 35 weeks)
• Family Caregiver Benefit for Adults: Providing care to a critically ill or injured person 18 years or older(maximum weeks payable up to 15 weeks)
• Compassionate Care Benefits: A person of any age who requires end-of-life care (maximum weeks payable up to 26 weeks)

Free services offered for eligible households to help insulate their homes from cold weather and help make houses more energy efficient. Includes:

• Air sealing
• Energy efficient light bulbs
• Low flow showerhead
• Programmable thermostat
• Voucher for a free furnace/boiler cleaning