211 PEI: THE ISLAND'S TRUSTED COMMUNITY NAVIGATION SERVICE
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Consumer Complaints
Services that provide information and/or allow individuals to file formal complaints about businesses, medical or non-medical professionals, government agencies, landlords, tenants, and more.
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Provides consumer protection for air travellers. Helps air passengers resolve complaints about air travel within, to and from Canada.
Accepts complaints about:
Accepts complaints about:
- Flight delays and cancellations
- Missed connections and schedule changes
- Lost, delayed or damaged baggage
- Denied boarding
- Bumping due to overbooking
- Cases where a passenger feels that the airline's contract is unclear, unjust, unreasonable or discriminatory
- Level or quality of customer service
- Independent loyalty programs
- Travel agents or tour operators
- Safety, security or noise on aircraft
- Airport terminal or security problem
- Unfair competitive practices
- Bilingual service
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Investigates complaints from the public about registered acupuncturists and exercises disciplinary action as necessary. Complaints may relate to:
- Professional misconduct or unethical behaviour
- Sexual misconduct
- Breaches of the Standards of Practice or Code of Ethics
- Incompetence or lack of fitness to practise due to health conditions
- Violation of terms, conditions, or limits on practice
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Helps with complaints related to a person's disability that occurred while travelling on the national transportation system. Includes:
- Airlines operating within, to, or from Canada
- Rail, ferry and bus carriers that operate between provinces or territories or between Canada and the United States
- Airports, rail stations and ferry terminals located in Canada
- Services that are integral to the transportation services provided by a carrier or terminal located in Canada
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- Disaster / Extreme Weather
- Dental and Pharmacare
- Education and Training
- Family and Children Financial Assistance
- Financial Assistance for Indigenous Peoples
- Financial Assistance for Older Adults
- Financial Assistance for People with Disabilities
- Government Benefits
- Health Expense and Medical Equipment
- Home Purchase and Rental Support
- Home Renovation and Repair Assistance
- Medical Transportation Assistance
- Money Management and Tax Supports
- Recreation
- Utilities
- Veterans Financial Assistance
- Workers Financial Assistance
- Camps, Classes and Social Events
- Child and Youth
- Dental
- Find a Health Professional
- Health Condition Organizations
- Health Support Groups
- Home Supports and Long Term Care
- Hospitals and Walk-ins
- Immunizations, Medical Records, Screenings and Tests
- Medical Equipment and Specialized Needs
- Medical Expense Assistance
- Medical Transportation
- Navigation and Health Helplines
- Older Adults
- Respite, Hospice and Palliative Care
- Sexual Health
- Women, Pregnancy and Postnatal
We acknowledge that the land on which we learn, live and work is the traditional unceded territory of the Mi’kmaq people of Epekwitk, represented by the Abegweit First Nation and Lennox Island First Nation.