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211 PEI: THE ISLAND'S TRUSTED COMMUNITY NAVIGATION SERVICE
DIAL 2-1-1 TO CONNECT TO LIVE HELP 24/7
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  • Advocacy and Navigation

Advocacy and Navigation

Services that provide information, support, personal advocacy help, and navigation services for people with physical, intellectual, mental, or other health challenges.

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Helps to oversee the financial and/or personal affairs of individuals who are incapable of doing so themselves and who have no trusted family or friends to do so for them. Types of assistance provided by this office may include:
  • Protecting the legal and financial interests of children under age 18 years
  • Establishing and maintaining an infant Trust
  • Protecting the legal, financial and personal and health care interests of vulnerable adults who require assistance in decision-making
  • Acting as an independent interest for minors or persons with disabilities on insurance settlements or in court matters with financial implications to the person
  • Administer the estates of missing or deceased persons
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Provides help in accessing federal and provincial supports and services through application form assistance and advocacy for disability related issues.

Access to Services and Opportunities: Advocacy and support for individuals with a variety of disability issues. Includes:
  • Accessibility and barrier free design
  • Housing
  • Transportation
  • Education
  • Human rights
Disability Benefit Applications and Appeal: Assistance with applications and appeals for federal and provincial programs. Includes:
  • Canada Pension Plan (CPP) Disability
  • Disability Tax Credit
  • Registered Disability Savings Plan
  • AccessAbility Supports Program
  • Income Support Program
  • Home Renovation Program
  • PEI Affordable Housing Program
  • IRAC Appeals
  • Home Heating Assistance Program
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Helps families with children who have complex medical needs navigate the healthcare system, finding both medical and non-medical services through support, education, advocacy, and referrals to programs and services. Includes:

  • Understand medical diagnosis and needs
  • Answer questions about screening, testing, and care plans
  • Navigate the healthcare system
  • Listen to concerns
  • Connect with programs and services (social programs, community groups, counselling, spiritual care)
  • Support during out-of-province medical travel
  • Coordinate care between provinces
  • Connect to financial resources for medications, travel, and medical supplies

Note: The navigators cannot provide medical care.

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An online toolkit with information and strategies for how to manage the symptoms of arthritis and their impact. Includes:
  • Learning about arthritis
  • Taking an active role in treatment planning
  • Communicating with health care teams
  • Making informed decisions about care
  • Understanding coverage options
  • Advocating for change and influencing health care policies
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Empowers older adults with mobility issues to live independently. Navigators assist in setting goals, reviewing supports, and developing plans with the individual and their support network. Support is available online and in-person, at home, or in any preferred space. Supports include:

  • Identify needs and possible solutions
  • Set and reach goals
  • Learn new skills
  • Help find affordable housing and supports
  • Help connect with peer support and other available social programs
  • Find accessible transportation options
  • Work with service providers such as nurses and home support workers
  • Help navigate government financial supports and more
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