Provincial Children with Complex Needs Navigator

AKA: Children with Complex Needs Navigation Program

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Helps families with children who have complex medical needs navigate the healthcare system, finding both medical and non-medical services through support, education, advocacy, and referrals to programs and services. Includes:

Understand medical diagnosis and needs
Answer questions about screening, testing, and care plans
Navigate the healthcare system
Listen to concerns
Connect with programs and services (social programs, community groups, counselling, spiritual care)
Support during out-of-province medical travel
Coordinate care between provinces
Connect to financial resources for medications, travel, and medical supplies

Note: The navigators cannot provide medical care.

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Service Description

Understand medical diagnosis and needs
Answer questions about screening, testing, and care plans
Navigate the healthcare system
Listen to concerns
Connect with programs and services (social programs, community groups, counselling, spiritual care)
Support during out-of-province medical travel
Coordinate care between provinces
Connect to financial resources for medications, travel, and medical supplies

Note: The navigators cannot provide medical care.

Program Information
Service Locations & Contact Info

Products specifications

Description:	Helps families with children who have complex medical needs navigate the healthcare system, finding both medical and non-medical services through support, education, advocacy, and referrals to programs and services. Includes: Understand medical diagnosis and needs Answer questions about screening, testing, and care plans Navigate the healthcare system Listen to concerns Connect with programs and services (social programs, community groups, counselling, spiritual care) Support during out-of-province medical travel Coordinate care between provinces Connect to financial resources for medications, travel, and medical supplies Note: The navigators cannot provide medical care.
Eligibility:	Children ages 17 years and younger with complex needs who have: -Physical, developmental, behavioral, or emotional condition impacting daily abilities -Health condition lasting or expected to last at least 12 months -At least two of following: An ongoing need for prescribed medication and/or supplements Frequent or ongoing need for medical care, mental health services, and/or extra educational supports Frequent or ongoing need for medical therapies (physical, speech, occupational therapy)
Fees:	No fees
How to Access:	Submit the Complex Needs Navigator Referral Form online or call to get help with completing the referral form
Documents Required:	Completed Complex Needs Navigator Referral Form
Program Email:	cwcnnavigator@ihis.org
Language:	English * Interpretive services are available
Website:	https://www.princeedwardisland.ca/en/service/children-with-complex-needs-navigation-program
Coverage Area:	Epekwitk / Prince Edward Island
Program Hours:	Phone hours

Health PEI - Main Office

16 Garfield Street, Charlottetown, PE C1A 6A5
Coverage Area: Epekwitk / Prince Edward Island
Accessibility: Wheelchair accessible
Mon: 8am - 4pm
Tue: 8am - 4pm
Wed: 8am - 4pm
Thu: 8am - 4pm
Fri: 8am - 4pm
healthpei@gov.pe.ca

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Provincial Children with Complex Needs Navigator

Service Description

Health PEI - Main Office

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Mon:	8am - 4pm
Tue:	8am - 4pm
Wed:	8am - 4pm
Thu:	8am - 4pm
Fri:	8am - 4pm