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211 PEI: THE ISLAND'S TRUSTED COMMUNITY NAVIGATION SERVICE
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Navigation and Health Helplines

Health helplines and navigation services that provide support, and information and resources for specific conditions.

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Provides patients and their family members with information on liver disease and referrals to community resources.
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Provides navigation to individuals who have received a positive result from the fecal immunochemical test (FIT) and to those without a primary care provider who have applied for a colonoscopy through the online self-referral form, helping them access health care services, community support, and other resources.

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National, toll-free, confidential helpline that answers questions related to:
  • Cancer treatment and side effects
  • Clinical trials
  • Coping with cancer
  • Emotional support services
  • Prevention
  • Help in the community
  • Complementary therapies
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Provides support to individuals who have been diagnosed with cancer and their families. The Cancer Patient Navigator can help to:

  • Explain what to expect during appointments and treatments
  • Find answers to questions about cancer screening and genetic testing
  • Find answers to questions about care system
  • Provide brief supportive counselling
  • Connect patient with appropriate programs such as social programs, community groups, counselling, spiritual care, tobacco cessation support, the provincial breast prosthesis program and a dietitian
  • Help prepare for and provide support during out-of-province travel for cancer related medical appointments and procedures
  • Help coordinate care between provinces if moving to/from Epekwitk / PEI
  • Connect to resources to help with financial needs and expenses for medications, travel or medical supplies

Note: Cancer patient navigators do not provide medical care.

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Offers care kits that provides information and resources for individuals and their families who are newly diagnosed with type 1 diabetes (T1D).

There are two types of kits:

  • Teen Care Kit
  • Adult Care Kit

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Trained volunteers provide personal support and information to individuals living with celiac disease or a gluten disorder.

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Provides confidential telephone and email support to Individuals who are blind or partially sighted as well as their friends and family to help access the right programs and services such as support groups, and assistive technologies.


Email directly through website

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Online directory that helps cancer patients, caregivers and healthcare providers find the services they need, includes resources for:
  • Emotional support programs
  • Homecare
  • Transportation
  • Where to find a wig or prosthesis
  • Hotels that provide discounts for people receiving cancer treatment
  • How to find financial support
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Offers information and support to individuals who are living with or are affected by diabetes, including:
  • Responding to general diabetes information and management questions
  • Providing trusted diabetes resources
  • Connecting individuals with local, provincial, or national resources
  • Referrals to local Canadian Diabetes Association programs and services
  • Encouragement and support
Please note that 1-800-BANTING can provide general information about diabetes and its management but cannot provide medical service or advice. Information provided should not replace consultations with qualified health-care professionals.
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Members of the public who have been impacted by hearing loss can email to seek information on topics including:
  • General information about hearing loss
  • Advice, personal support and referrals
  • Information about services that may be helpful
  • Share personal experiences around hearing loss
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