DIAL 2-1-1 TO CONNECT TO LIVE HELP 24/7
211 PEI: THE ISLAND'S TRUSTED COMMUNITY NAVIGATION SERVICE
DIAL 2-1-1 TO CONNECT TO LIVE HELP 24/7
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  • Navigation and Health Helplines

Navigation and Health Helplines

Health helplines and navigation services that provide support, and information and resources for specific conditions.

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Registered nurses are available 24-hours a day to answer health questions over the phone and will:
  • Help you determine whether you require emergency or non-urgent medical attention
  • Provide current, reliable information related to your health issue
  • Offer helpful guidance about health services available in the province
  • Website provides useful information about when to call 911 vs 811

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Provides support to caregivers and individuals recovering from a stroke. Includes:
  • Skill development
  • Peer support
  • Exercise and movement
  • Speech and communication
  • Education
Once registered, a local After Stroke coordinator will contact the applicant and develop personalized plan together.

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Emotional support, general information and specific information about programs and services offered by phone to individuals affected by ALS and healthcare professionals.
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Provide referrals for outside services such as counselling or other supports according to need. Examples include:
  • Home Care
  • Integrated Palliative Care Program
  • Accessibility Support
  • Income Support
  • Hospice
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Provides counselling services for individuals living with dementia and/or family caregivers through telephone support, family interventions, and one-on-one sessions.
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Provides online resources and person navigated comprehensive support through a phone call or email.

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Provides a free telephone and email information service that answers to questions about arthritis.

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Healthcare experts provide confidential answers to questions posed online about life-limiting illness, palliative care, loss, and grief. Professionals include physicians, nurses, social workers, pediatric specialists, spiritual care advisors, a grief specialist, a children's grief specialist, a pharmacist, and an Indigenous Elder.

The service is not meant to be a substitute for direct medical advice and/or care and the team cannot provide advice regarding diagnosis or medical treatment.
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Offers a free telephone and email service where Certified Respiratory Educators (CREs) can answer questions about asthma and allergies and provide expert advice.

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Staff are available to assist families and individuals affected by Autism Spectrum Disorder to prepare for meetings with professionals, government, and schools involved in the diagnosed individual's care and education. Services include:
  • Providing families with information
  • Helping prepare families for meetings
  • Attending meetings with families as needed
Types of meetings where support may be required include:
  • Working with staff at a diagnosed child's school
  • Applying to government/other agencies for respite support
  • Other situations specific to a person's autism spectrum diagnosis where support is required
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