211 PEI: THE ISLAND'S TRUSTED COMMUNITY NAVIGATION SERVICE
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Office of the Veterans Ombud
AKA: Office of the Veterans Ombudsman (former name)Works to ensure the fair treatment of Veterans, their representatives and their families, in accordance with the Veterans Bill of Rights.
No physical locationCoverage Area: Kanata / Canada
Accessibility: Not applicable
Mon: 8:30am - 4:30pm Tue: 8:30am - 4:30pm Wed: 8:30am - 4:30pm Thu: 8:30am - 4:30pm Fri: 8:30am - 4:30pm 
English * French
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Reviews complaints and challenges the policies and decisions of Veterans Affairs Canada (VAC) where individual or systemic unfairness is identified. It serves as an independent and respected voice for fairness and a champion for the well-being of Veterans and their families.
The public can submit complaints if they feel they have been treated unfairly by VAC. The Ombudsman can:
- Assist with accessing programs and services individuals are entitled to
- Collaborate with VAC to find solutions and drive improvements
- Identify systemic issues to help reduce future problems for others
See website for limits of authority and when the Ombudsman cannot intervene.
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- Disaster / Extreme Weather
- Dental and Pharmacare
- Education and Training
- Family and Children Financial Assistance
- Financial Assistance for Indigenous Peoples
- Financial Assistance for Older Adults
- Financial Assistance for People with Disabilities
- Government Benefits
- Health Expense and Medical Equipment
- Home Purchase and Rental Support
- Home Renovation and Repair Assistance
- Medical Transportation Assistance
- Money Management and Tax Supports
- Recreation
- Utilities
- Veterans Financial Assistance
- Workers Financial Assistance
- Camps, Classes and Social Events
- Child and Youth
- Dental
- Find a Health Professional
- Health Condition Organizations
- Health Support Groups
- Home Supports and Long Term Care
- Hospitals and Walk-ins
- Immunizations, Medical Records, Screenings and Tests
- Medical Equipment and Specialized Needs
- Medical Expense Assistance
- Medical Transportation
- Navigation and Health Helplines
- Older Adults
- Respite, Hospice and Palliative Care
- Sexual Health
- Women, Pregnancy and Postnatal
We acknowledge that the land on which we learn, live and work is the traditional unceded territory of the Mi’kmaq people of Epekwitk, represented by the Abegweit First Nation and Lennox Island First Nation.