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Government of Canada - Service Canada

AKA: Employment and Social Development Canada; ESDC; Human Resources and Skills Development (former name)
Offers single point of access to a wide range of Government of Canada programs and services.
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Monthly CPP benefit for retirement pension beneficiaries found to be disabled but not eligible for a disability pension due to being CPP retirement pension beneficiaries for more than 15 months.

Applicants who have made sufficient contributions may be eligible for this benefit in addition to their retirement pension until they are 65 years.

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The Canada Pension Plan (CPP) retirement pension is a monthly, taxable benefit that replaces part of an individual's income when they retire.

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Provides a monthly pension to the surviving spouse or common-law partner of a deceased Canada Pension Plan (CPP) contributor.

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Federal benefit to help pay for oral health care for eligible Canadian residents who do not have access to dental insurance and have an adjusted family net income of less than $90,000. Services covered include those that keep teeth and gums healthy and treat problems that may occur. For example:

  • Preventive services, including scaling (cleaning), polishing, sealants, and fluoride
  • Diagnostic services, including examinations and x-rays
  • Restorative services, including fillings
  • Endodontic services, including root canal treatments
  • Prosthodontic services, including complete and partial removable dentures
  • Periodontal services, including deep scaling
  • Oral surgery services, including extractions


The the Canadian Dental care Plan (CDCP) will only pay for oral health care services covered within the plan at the established CDCP fees. Medical transportation fees are not covered. Before receiving oral health care, clients should always ask their oral health provider about any costs that won't be covered by the plan.

There is no fee to participate in the CDCP. However, based on the adjusted family net income, CDCP client my have a co-payment. The co-payment amounts are outlined below:

  • Family net income lower than $70,000: 100% of eligible oral health care service costs will be covered at the CDCP established fees.
  • Family net income between $70,000 and $79,999: 60 % of eligible oral health care service costs will be covered at the CDCP established fees and 40% co-payment amount by the individual
  • Family net Income between $80,000 and $89,999: 40 % of eligible oral health care service costs will be covered at the CDCP established fees and 60 percent co-payment amount by the individual


The Government of Canada has contracted Sun Life to manage CDCP. After applying, the information will be shared with Sun Life, who will complete the enrollment.

Visit the Sun Life website to find a Canadian Dental Care Plan (CDCP) provider.


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Provides Caregiving Benefits through Employment Insurance. Eligible caregivers could receive financial assistance of up to 55% of their earnings, to a maximum of $638 a week. These benefits will help them take time away from work to provide care or support to a critically ill or injured person or someone needing end-of-life care.

Caregivers do not have to be related to or live with the person they are caring for but they must consider you to be like family. There are three types of caregiving benefits:
  • Family Caregiver Benefit for Children: Providing care to a critically ill or injured person under 18 years (maximum weeks payable up to 35 weeks)
  • Family Caregiver Benefit for Adults: Providing care to a critically ill or injured person 18 years or older(maximum weeks payable up to 15 weeks)
  • Compassionate Care Benefits: A person of any age who requires end-of-life care (maximum weeks payable up to 26 weeks)

Eligible caregivers can receive benefits during the 52 weeks following the date the person is certified by a medical doctor or nurse practitioner to be critically ill or injured or in need of end-of-life care. Eligible caregivers can take the weeks of benefits within this timeframe either all at once or in separate periods.

The weeks of benefits can be shared by eligible caregivers, either at the same time or one after another.

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Provides fishing benefits to qualifying, self-employed fishers who are actively seeking work.

Fishers may be eligible to receive regular fishing benefits as well as sickness, maternity, parental, compassionate care and/or family caregiver benefits.

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Financial assistance benefit for individuals who are away form work because they are pregnant or have recently given birth or parents who are away from work to care for their newborn or newly adopted child.

EI Maternity Benefits: Available to the person who is away form work due to pregnancy or have recently given birth (biological and surrogate mothers).
  • A maximum of 15 weeks of EI maternity benefits is available
  • Benefits can be paid as early as 12 weeks before the expected date of birth and not more than 17 weeks after the due date
  • The weekly benefit rate is 55% of the claimant's average weekly insurable earnings up to a maximum amount
  • Individual claiming maternity benefits may be able to also claim parental benefits

EI Parental Benefits: Available to parents who are caring for a newborn or newly adopted child or children.
There are two options available for receiving parental benefits:
  • Standard Parental Benefits:
    • Can be paid for a maximum of 40 weeks and shared by parents but one parent cannot receive more than 35 weeks
    • Must be claimed within a 52 week period (12 months) after the week the child was born or placed for the purpose of adoption
    • The weekly benefit rate is 55% of the claimant's average weekly insurable earnings up to a maximum amount
  • Extended Parental Benefits:
    • Can be paid for a maximum of 69 weeks and shared by parents but one parent cannot claim more than 61 weeks
    • Must be claimed within a 78-week period (18 months) after the week the child was born or placed for the purpose of adoption
    • The benefit rate is 33% of the claimant's average weekly insurable earnings up to a maximum amount

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Provides income support benefits to individuals who lose their jobs through no fault of their own (ex: shortage of work, seasonal, or mass lay-offs) and are available for and able to work but cannot find a job.

Generally the basic rate is calculated at 55% of average insurable weekly earnings, up to a maximum amount. EI can be paid out from 14 weeks to a maximum of 45 weeks, depending on the regional unemployment rate.

Applications are to be made as soon as employment stops, even if the Record of Employment (ROE) has not been received. Benefits may be lost if the claim is submitted more than four weeks after the last day of work.

In most cases, individuals who quit their job due to a refusal to comply with their employer's mandatory COVID-19 vaccination policy will not be eligible for EI benefits. See website for list of exceptions.



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Provides up to 26 weeks of financial assistance for individuals who cannot work for medical reasons. The benefits pay 55% of earnings up to a maximum weekly amount.


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An online form that allows the public to contact Service Canada to request a phone call, book an appointment or apply for a Social Insurance Number.

Phone calls can be requested for questions about:

  • Employment Insurance (EI)
  • Canada Pension Plan (CPP) / Canada Pension Plan Disability
  • Old Age Security (OAS)
  • Guaranteed Income Supplement (GIS)
  • Veterans Affairs Canada services
  • Social Insurance Number (SIN) information
  • Ukraine immigration measures: financial assistance
  • Record of employment on the web (ROE web)
  • Canadian Dental Care Plan (CDCP)
  • Canada Disability Benefits (CDB)

Service Canada will respond within two business days by phone. If a request cannot be completed by phone, you will be offered an in-person appointment at a Service Canada Centre.

Appointments can be booked at a Service Canada location for:

  • Biometrics Collections
  • Passport Services

Apply online for a Social Insurance number.


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