211 PEI: THE ISLAND'S TRUSTED COMMUNITY NAVIGATION SERVICE
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Consumer Protection and Regulation
Resources for accessing appeals processes, regulatory information, consumer directories, advocacy services, and tools for reporting fraud, scams, or public concerns. This includes support for issues related to transportation, health, environment, rental housing, employment standards, and more.
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Offers an online database of scams that have been reported to the Better Business Bureau.
Individuals can report a scam through the website.
Individuals can report a scam through the website.
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The public can report suspicions or unfair business competition and cheating in federal government contracts.
As a law enforcement bureau, the Competition Bureau is responsible for administration and enforcement of the Competition Act, the Consumer Packaging and Labelling Act, the Textile Labelling Act, and the Precious Metal Marking Act.
Examples of types of anti-competitive activities the Bureau investigates:
The federal contracting fraud tip line is jointly operated by the Competition Bureau, Public Services and Procurements Canada, and the RCMP. Information provided is shared amongst these organizations.
As a law enforcement bureau, the Competition Bureau is responsible for administration and enforcement of the Competition Act, the Consumer Packaging and Labelling Act, the Textile Labelling Act, and the Precious Metal Marking Act.
Examples of types of anti-competitive activities the Bureau investigates:
- Price-fixing
- Bid-rigging
- False or misleading representations
- Deceptive notice of winning a prize
- Abuse of dominance position
- Exclusive dealing, tied selling and market restrictions
- Refusal to deal
- Mergers
- Multi-level marketing plans and schemes of pyramid selling
- Deceptive marketing practices
- Bad service dealings
- Billing problems
- Collections agency harassment/problems
- Contractual disputes
- Information enquiries about a person's or business' reputation or legitimacy
- Refund issues
- Store return and/or refund policy
- Unethical behaviour issues
The federal contracting fraud tip line is jointly operated by the Competition Bureau, Public Services and Procurements Canada, and the RCMP. Information provided is shared amongst these organizations.
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People can report any suspicions they have about individuals or businesses in the Provincial Nominee Program, who they think may have reported false or misleading information or may be involved in behaviour that does not follow program criteria.
All personal information of the reporter is confidential and name and contact details are not required. If these are provided, staff may contact the reporter for follow-up information.
All personal information of the reporter is confidential and name and contact details are not required. If these are provided, staff may contact the reporter for follow-up information.
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Provides a tips hotline that assists individuals in providing information about insurance crime or cargo theft.
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Report frauds and cybercrimes. Includes:
- Identity theft and fraud
- Scams by internet, email, text, phone, fax and in person
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Helps tenants and landlords in Epekwitk / PEI by providing legal information, referrals, and support during the rental hearing process. A guide for tenants and landlords renting on Epekwitk / PEI is available through the website. Topics include:
- Information to know before renting and what personal information a landlord can ask of a renter
- Rights while renting
- Subletting and ending a lease
- Roommates
- Security deposits
- Resolving conflict with a landlord
- Plain language guides for renters and landlords
- Printable renting guides for tenants and landlords
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Administers the Residential Property Act and assists landlords and tenants by providing information and helping with disputes. Includes:
- Providing guidance to landlords and tenants on their legal rights and responsibilities to each other
- Mediating landlord and tenant disputes
- Overseeing hearings related to landlord and tenant disputes and eviction notices
- Making rulings/issuing decisions in accordance with the Act
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Website provides information about waste and wastewater regulation in PEI, including:
The Commission regulates all water and wastewater utilities in PEI, excluding municipal utilities operating in Charlottetown, Summerside, Stratford and Cornwall.
- Related legislation and regulations
- General information
- Online search for Water and Sewer Related Orders
The Commission regulates all water and wastewater utilities in PEI, excluding municipal utilities operating in Charlottetown, Summerside, Stratford and Cornwall.
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Website provides information about the Commission's role in regulating pricing set by the Island Waste Management Corporation, including:
The Environmental Protection Act requires Commission approval of variations to existing rates and rates for new services by the Island Waste Management Corporation (IWMC).
- Related legislation and regulations
- General information
- Current applications for rate changes and online search for Waste Management Related Orders
The Environmental Protection Act requires Commission approval of variations to existing rates and rates for new services by the Island Waste Management Corporation (IWMC).
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Website provides information about the Commission's role in regulating petroleum pricing in PEI, including:
The Commission administers the Petroleum Products Act. The Act sets forth the requirements for the licensing of petroleum outlets in PEI and the determination of just and reasonable wholesale and retail prices.
- Related legislation and regulations
- General information
- Online search for Petroleum Related Orders issued by IRAC
The Commission administers the Petroleum Products Act. The Act sets forth the requirements for the licensing of petroleum outlets in PEI and the determination of just and reasonable wholesale and retail prices.
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- Disaster / Extreme Weather
- Dental and Pharmacare
- Education and Training
- Family and Children Financial Assistance
- Financial Assistance for Indigenous Peoples
- Financial Assistance for Older Adults
- Financial Assistance for People with Disabilities
- Government Benefits
- Health Expense and Medical Equipment
- Home Purchase and Rental Support
- Home Renovation and Repair Assistance
- Medical Transportation Assistance
- Money Management and Tax Supports
- Recreation
- Utilities
- Veterans Financial Assistance
- Workers Financial Assistance
- Camps, Classes and Social Events
- Child and Youth
- Dental
- Find a Health Professional
- Health Condition Organizations
- Health Support Groups
- Home Supports and Long Term Care
- Hospitals and Walk-ins
- Immunizations, Medical Records, Screenings and Tests
- Medical Equipment and Specialized Needs
- Medical Expense Assistance
- Medical Transportation
- Navigation and Health Helplines
- Older Adults
- Respite, Hospice and Palliative Care
- Sexual Health
- Women, Pregnancy and Postnatal
We acknowledge that the land on which we learn, live and work is the traditional unceded territory of the Mi’kmaq people of Epekwitk, represented by the Abegweit First Nation and Lennox Island First Nation.