Victim Services

Provides a 24/7 national human trafficking hotline that connects individuals who have impacted by human trafficking with social services, law enforcement, and emergency services. Callers can also report tips of potential human trafficking. The service is confidential and available in more than 200 languages. Services are accessible to Deaf, hard of hearing and non-verbal via Telecommunications Relay Service and the chat function on the website.

• Lost wages
• Pain and suffering
• Medical or dental expenses
• Financial assistance to assist victims who have a child born as a result of sexual assault
• Funeral expenses if the crime resulted in a death

• Information about case status and the justice system
• Short-term counseling and emotional support
• Referrals to supports and services
• Court preparation
• Help preparing a victim impact statement or community impact statement
• Assistance as outlined in the Victims of Family Violence Act
• Information to help recover financial losses
• Coordination of services

Assists individuals in understanding the law, navigating the justice system, and providing support to make informed decisions during stressful situations. Issues include:

• Divorce
• Custody
• Child support
• Company and commercial, including non-profit issues
• Wills
• Buying property or renting
• Labour and employment
• Consumer protection
• Criminal law
• Human rights
• Power of attorney
• Many other topics

• Legal information and publications in plain language
• Support navigating the justice system
• Access to free legal advice for up to four hours from lawyers who have completed trauma-informed training and anti-racism training
• Access to legal clinics hosted by Justice Avenues in community spaces
• Referrals to lawyers and other relevant community supports

Offers a 45-minute consultation with a lawyer for legal information and general advice. The lawyer will assess if there's a legal issue, explain the process, timeline, and costs. They cannot prepare documents or represent the client. If further work is needed and agreed upon, additional fees apply.

Note: This is not Legal Aid.

• Important dates and information throughout the duration of an offender's sentence
• Information on different types of absences, transfers, and releases
• Parole eligibility
• Information about the offender's correctional plan and progress
• Information about Correctional Service of Canada's victim-offender mediation services