DIAL 2-1-1 TO CONNECT TO LIVE HELP 24/7
211 PEI: THE ISLAND'S TRUSTED COMMUNITY NAVIGATION SERVICE
DIAL 2-1-1 TO CONNECT TO LIVE HELP 24/7
New to PEI

Helps new immigrants to Canada though orientation, translation, interpretation, referrals to community resources, para-professional counselling, and general information. Specific areas of assistance may include but are not limited to:

  • Immigration and travel: Help applying PR, changing immigration visa, arranging appointments with immigration officers, dealing of misinformation on documents and more
  • Taxes and tax benefits: Help contacting CRA on behalf of clients for various purposes, providing general tax information, arranging appointments at the volunteer tax clinic and more
  • Health and medical: Help arranging medical appointments, interpreters, health card, application for eligible programs and more
  • Social services and child and family services: Help as a liaison between clients and the social workers for obtaining services, facilitating meetings, contacting for any questions and more
  • Other services: Search for daycare facilities, coordinate translation of driver's licence, act as a mediator between clients and their landlords and more.


Call for pricing

Service Description

Helps new immigrants to Canada though orientation, translation, interpretation, referrals to community resources, para-professional counselling, and general information. Specific areas of assistance may include but are not limited to:

  • Immigration and travel: Help applying PR, changing immigration visa, arranging appointments with immigration officers, dealing of misinformation on documents and more
  • Taxes and tax benefits: Help contacting CRA on behalf of clients for various purposes, providing general tax information, arranging appointments at the volunteer tax clinic and more
  • Health and medical: Help arranging medical appointments, interpreters, health card, application for eligible programs and more
  • Social services and child and family services: Help as a liaison between clients and the social workers for obtaining services, facilitating meetings, contacting for any questions and more
  • Other services: Search for daycare facilities, coordinate translation of driver's licence, act as a mediator between clients and their landlords and more.


Products specifications
Eligibility:Open to registered IRSA clients who do not yet have Canadian citizenship including:
-Individuals with a Permanent Resident Card (AKA Maple Leaf Card) or Confirmation of Permanent Residence
-Government Assisted Refugees after their first year under the federal Resettlement Assistance Program has ended
-Immigrants who have been allowed to stay in Canada because the federal government intends to grant them Permanent Resident status
-Non-immigrant foreign domestic workers in Canada
-Temporary visa holders (work and student permits, visitor visas)
-Other immigrants who have not yet received citizenship may be eligible
Fees:No fees
How to Access:Individuals who are not registered clients can book an appointment with an Intake Worker to become clients for free * Existing clients can drop in, call or contact through website to make an appointment
Documents Required:Depends on specific service being provided * Staff will inform clients of what documents are required
Language:Arabic * English * French * Mandarin * Vietnamese * Interpreters are available in 26 other languages and multiple languages are available on call
Website:https://www.irsapei.ca/en/newcomer-settlement-services
Coverage Area:Epekwitk / Prince Edward Island

Charlottetown Office

Summerside Office

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