Financial and Consumer Services Division - Consumer Complaints

Helps to file a complaint against eligible types of consumer transactions in PEI. Includes:

Note: Must make attempts to resolve the issue by informing the business before submitting a complaint to the division.

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Service Description

Helps to file a complaint against eligible types of consumer transactions in PEI. Includes:

Note: Must make attempts to resolve the issue by informing the business before submitting a complaint to the division.

Products specifications

Description:	Helps to file a complaint against eligible types of consumer transactions in PEI. Includes: Investments Insurance Real estate trading Trust and loan companies Payday lending Credit reporting and disclosure Direct selling (includes door-to-door salespeople) Debt collection Cemeteries and funeral services Charitable lotteries Note: Must make attempts to resolve the issue by informing the business before submitting a complaint to the division.
Eligibility:	Open to all
Fees:	No fees
How to Access:	If unable to resolve the issue directly with the business, file a complaint via email or mail
Documents Required:	A copy of the written complaint you made to the business * Any response they have sent back * Any other relevant supporting documents
Program Email:	ccs@gov.pe.ca
Language:	English * French
Website:	https://www.princeedwardisland.ca/en/information/justice-and-public-safety/consumer-complaints
Coverage Area:	Epekwitk / Prince Edward Island

Shaw Building, 1st Floor, 105 Rochford Street, Charlottetown, PE C1A 3T7
Use North entrance
Coverage Area: Epekwitk / Prince Edward Island
Accessibility: Wheelchair accessible
October to May: Mon-Fri 8:30am-5pm
June to September: Mon-Fri 8am-4pm
ccs@gov.pe.ca