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Picture of Consumer, Corporate and Insurance Division - Securities Complaints

Consumer, Corporate and Insurance Division - Securities Complaints

Provided by: Government of Prince Edward Island - Department of Justice and Public Safety - AKA: JPS

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Individuals can file a confidential formal complaint if they have concerns about:

How their personal investments have been handled
A company they have invested in
Possible breach of security laws by a company or individual

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Service Description

Individuals can file a confidential formal complaint if they have concerns about:

How their personal investments have been handled
A company they have invested in
Possible breach of security laws by a company or individual

Program Information
Service Locations & Contact Info

Products specifications

Description:	Individuals can file a confidential formal complaint if they have concerns about: How their personal investments have been handled A company they have invested in Possible breach of security laws by a company or individual
Eligibility:	Open to all
Fees:	No fees
How to Access:	Submit a written complaint by letter, email or fax * People who have a concern with their investment account, financial advisor or investment company should attempt to resolve the issue with their financial advisor, branch manager or compliance officer before making a complaint to the Securities Office
Documents Required:	Complaints must be in writing and include: -Your name and contact information -What the complaint is about -Date and time of incidents -Steps you have taken to try to resolve the issue -Names and addresses of those involved and your relationship to the company or individual who is the source of the complaint -Copies of letters, cancelled cheques, account statements, or other documents that help explain and support your complaint (if available) -Other relevant information that would be helpful to better understand your concerns
Language:	English
Website:	https://www.princeedwardisland.ca/en/information/justice-and-public-safety/filing-a-complaint-with-securities
Coverage Area:	Epekwitk / Prince Edward Island

Office of the Superintendent of Securities

95 Rochford Street, Charlottetown, PE C1A 3T5
Coverage Area: Epekwitk / Prince Edward Island
Accessibility: Wheelchair accessible
October to May: Mon-Fri 8:30am-5pm
June to September: 8am-4pm
ccs@gov.pe.ca

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We acknowledge that the land on which we learn, live and work is the traditional unceded territory of the Mi’kmaq people of Epekwitk, represented by the Abegweit First Nation and Lennox Island First Nation.