National Overdose Response Service

AKA: NORS

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Peer-operated 24/7 overdose prevention hotline provides confidential, non-judgmental support for individuals who use drugs and their friends and family. Steps include:

Call the toll-free number and make a rescue plan with an operator
Operator stays on the call for 15-20 minutes after use of drugs
Stay connected with the operator until possibility of overdose is eliminated, and then disconnect the call by confirming the safety
At this point, if operator doesn't hear any response from the caller, rescue plan is executed

If your safety is at risk, call 9-1-1 right away.

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Service Description

Peer-operated 24/7 overdose prevention hotline provides confidential, non-judgmental support for individuals who use drugs and their friends and family. Steps include:

Call the toll-free number and make a rescue plan with an operator
Operator stays on the call for 15-20 minutes after use of drugs
Stay connected with the operator until possibility of overdose is eliminated, and then disconnect the call by confirming the safety
At this point, if operator doesn't hear any response from the caller, rescue plan is executed

If your safety is at risk, call 9-1-1 right away.

Program Information
Service Locations & Contact Info

Products specifications

Description:	Peer-operated 24/7 overdose prevention hotline provides confidential, non-judgmental support for individuals who use drugs and their friends and family. Steps include: Call the toll-free number and make a rescue plan with an operator Operator stays on the call for 15-20 minutes after use of drugs Stay connected with the operator until possibility of overdose is eliminated, and then disconnect the call by confirming the safety At this point, if operator doesn't hear any response from the caller, rescue plan is executed If your safety is at risk, call 9-1-1 right away.
Eligibility:	Open to all
Fees:	No fees
How to Access:	Call, text or chat through the website
Documents Required:	Not applicable
Program Email:	weloveyou@nors.ca
Language:	English * French
Website:	https://www.nors.ca
Coverage Area:	Kanata / Canada
Program Hours:	24/7 service

Grenfell Ministries

210 12th Street East, Owen Sound, ON N4K 1V8
Coverage Area: Kanata / Canada
Accessibility: Not applicable
No scheduled office hours
info@grenfellministries.org

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National Overdose Response Service

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Grenfell Ministries

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